Change Profile Picture doesn't work


  • Fuschetto
    Advanced
    Fuschetto op 13 Januar 2018 · 23:45
    Impossible for me charged a profile picture from my settings menu.
    There is a maximum file dimension?
    I haven't any error message when i do it. Simply doesn't work, doesn't charge the picture!
    Thx
    AF
    Fusk
  • Arjen
    Advanced
    Arjen op 14 Januar 2018 · 06:21
    @Fuschetto, the picture you're using is probably too big. How big is the file you're trying to upload?

    One day, they'll invent synthetic powder, ban all kinds of work and give you a free liftpass...
  • Fuschetto
    Advanced
    Fuschetto op 14 Januar 2018 · 23:52
    @Fuschetto, the picture you're using is probably too big. How big is the file you're trying to upload?

    Arjen op 14 Jan 2018 06:21


    @Arjen, first test with file of 260KB JPG; second test with file of 196 KB .JPG
    Fusk
  • Arjen
    Advanced
    Arjen op 15 Januar 2018 · 08:06
    @Fuschetto Mmm, that's strange. We'll have a look at it!
    One day, they'll invent synthetic powder, ban all kinds of work and give you a free liftpass...
  • Ed48
    Advanced
    Ed48 op 10 Februar 2018 · 13:12
    I cannot change my profiles picture as well. The image size is 32KB
  • Arjen
    Advanced
    Arjen op 11 Februar 2018 · 14:16
    @Ed48 It's probably cache why it's not visible, we'll have a look at it with the tech guys
    One day, they'll invent synthetic powder, ban all kinds of work and give you a free liftpass...
  • mmp3
    Advanced
    mmp3 op 13 Februar 2018 · 14:59
    I can't get my picture up either.... for what it's worth ..
  • Fuschetto
    Advanced
    Fuschetto op 14 Dezember 2018 · 10:27
    @Ed48 It's probably cache why it's not visible, we'll have a look at it with the tech guysArjen op 11 Feb 2018 14:16

    @Arjen have you news for us?
    Fusk
  • Arjen
    Advanced
    Arjen op 14 Dezember 2018 · 17:27
    @Fuschetto Our tech guys told us that it's a hard cache problem. It will probably work when you use a different browser. Apologies for the inconvenience...
    One day, they'll invent synthetic powder, ban all kinds of work and give you a free liftpass...
  • Fuschetto
    Advanced
    Fuschetto op 28 Dezember 2018 · 22:09
    Thx @arjen. I ve the same problem with EXPLORER and Google Chrome browser.
    I'll try with an IOS machine when I will have opprtunity...
    Fusk
  • Velvet-Ice
    Advanced
    Velvet-Ice op 10 Januar 2019 · 21:25
    @arjen I can't change my profile picture either on macOS 10.12 Chrome nor Safari :-/
  • Fuschetto
    Advanced
    Fuschetto op 1 Februar 2019 · 10:59
    Doesn't works with Android device too.
    Fusk

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