Belangrijke info voor Pieps DSP pro/sport gebruikers;
Profielfoto van christinalusti
Notable part 4:
In the following days I was in disbelief that Nicks transceiver had turned off. The experience left me questioning the Integrity of the Pieps DSPpro. A few days after the incident I sent a email to the guiding community enquiring about similar experiences or issues with this device.
I was surprised to see my email flooded with similar accounts, even dating back to 2017. ⚠️The problem being it can switch modes easily without the user’s knowledge⚠️ Due to poor design the button wears out and no longer provides resistance allowing it to slide out of send mode.
We suspect the impact from Nick being dragged through the trees switched his to off, burdening us with a full burial with no signal.
This only confirmed our lack of confidence in the device, a piece of equipment that is paramount to the safety of backcountry riders.
We as a community should not question the reliability of rescue gear and should demand industry standards.
Nick has been in conversation with Black Diamond/Pieps with hopes of a product recall of the Pieps DSP pro/sport models and dismantling sales of this product. No recall has been publicly communicated and this device is still for sale online. Our main goal is to get this device off of users in the ski industry, so this doesn’t happen again and again.
•If you or someone you know owns one I would suggest contacting BD/Pieps warranty and request a replacement upgrade model.
*message edited by kanski op 11 Oct 2020 18:24